Saffron Tax Limited (“Saffron”, “us”, “we” or “our”) is committed to respecting your privacy and to complying with applicable data protection and privacy laws.
If you do submit personal information, for example, by completing a web form, you can be assured that we will only use your personal information to support your continuing relationship with Saffron.
We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we may use your personal information.
This policy applies to the information we collect about:
- Individuals visiting our website.
- Individuals who may register to attend events, or request our technical updates.
- Our clients and those who do business with us.
- Professional contacts and suppliers of services to us and to our clients.
- Individuals seeking employment with us.
What information we collect about you
We endeavour to collect and use your personal information only with your knowledge and consent and typically when you use our services, make enquiries, register for information or other services, submit a job application or when you respond to communications from us.
The type of personal information we may collect could include, for example, your name and postal address, date of birth, telephone number, email address, tax reference numbers, and other information relevant to the matter on which we are instructed.
If you choose to provide us with personal information, it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.
We do not collect sensitive information, except where legally required as part of our recruitment process or where required for other legal purposes. Sensitive information includes data relating to race or ethnic origin, political opinions, religious beliefs, trade union membership or medical health, sexual orientation or criminal record.
How we will use your information
We may use your information for a number of purposes which may include; managing and administering your account, delivering services for which we are engaged, providing information requested by you or to improve the quality of our services, responding to complaints or account enquiries, administering debt recoveries, verifying your identity when required, complying with statutory or regulatory obligations, or processing job applications.
We may also contact you with information about new developments of our services by post, telephone and automated means such as email (subject to any preferences expressed by you).
If you have consented to receive details of services and updates, you can contact us at any time to have your details removed from our list, to update your information or to otherwise tell us how you would like to receive information about our services.
To update your marketing preferences please email email@example.com and tell us what you want us to do (e.g. ‘opt-out Email’).
When we will disclose your information to others
Please note that Saffron does not sell or pass your personal information to third parties (other than as set out in the paragraph above) unless you have given us permission, or unless it is strictly necessary to deliver the services provided to you.
For example, we may disclose your data to a credit or identity check company to validate your identity and credit worthiness.
Saffron may also be obliged to disclose your personal information to meet any legal or regulatory requirements, for example, to comply with a court order or obligations in accordance with applicable law.
How long do we keep your information for
To ensure that we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we actually need it for the purposes for which it was acquired in the first place.
In most cases, this means we will keep your information for as long as you continue to use our services, and for 6 years thereafter if you stop doing so. After that, we will delete it other than where we can lawfully keep any data, or are legally obliged to do so.
Access to your information
You can write to us at any time to obtain details of the personal information we may hold about you. Please write to the Data Protection Administrator, Saffron Tax Ltd, 4th Floor, 37-39 Lime Street, London, EC3M 7AY or send an email to: firstname.lastname@example.org
Please quote your name and address, and provide brief details of what information you require (this helps us to more readily locate your data).
We will take all reasonable steps to confirm your identity, before providing you with details of any personal information we may hold about you.
Saffron recognises that its customers are increasingly concerned about how companies protect personal information from misuse, and privacy in general. Saffron has implemented various security measures and is constantly reviewing and enhancing its technical, physical and managerial procedures and rules to protect your personal data from unauthorised access, misuse, accidental loss, and/or destruction.
Please be aware that communications over the internet, such as emails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the internet. Saffron cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
How to contact us